International Account Manager

Hey, we're Ardene!

We're the ultimate destination in North America and beyond for head-to-toe apparel, footwear, and accessories - all at the best prices. In 1982, we started as an accessories and jewelry retailer. Today, we're on a whole new level, with 250+ stores in Canada, the USA and internationally – not to mention ardene.com and our app!

We believe that fashion shouldn’t be exclusive or intimidating – it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail, as we focus more than ever before on customer experience and sustainable practices.

We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health, diversity & inclusion, engagement and recognition. This includes our many mindfulness programs too, so our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives.

Want to learn more about Life at Ardene? Check out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.

https://ardenecorporate.com/life-at-ardene

WHO YOU ARE:

Lead, strategize, control and drive results. The responsibilities of the International Franchise Manager include:

• Lead the franchise partners in all functions of operating our brand.
• Manage the business plan growth for each territory. Responsible for aligning the plans with the franchise partner and with the Ardene key stakeholders.
• Identify the opportunities to grow the business. Strategize with the internal team on how to effectively achieve the expected targets (product, marketing, visual, operation)
• Communicate efficiently with all stakeholders to ensure all projects and tasks meet targets and timeline.
• Lead weekly analysis of business performance with Partner and align on action plan. Follow up on implementation and monitor performance.
• Understand key business drivers and holidays and develop action plan to optimize sales opportunities.
• Evaluate and influence the merchandise mix through an intimate knowledge of our customer in market.
• Supervise the inventory cycle and identify opportunities to improve or sustain optimal performance with inventory levels.
• Coordinate seasonal marketing strategies with Licensing Partner and Ardene Marketing team.
• Lead process of introducing new Licensing Partners to Ardene’s functions and procedures.

WHAT YOU’LL NEED:

• Minimum 6 years of experience in franchising retail management (fashion experience preferred) and progressive international store operations experience.
• Previous retail management experience in high traffic and high volume retail stores (preferred).
• Entrepreneurial mentality with the ability to adapt to change and work in a fast paced, high growth environment.
• Ability to identify store performance gaps and define strategic & tactical plans to address them.
• Track record of developing and implementing process protocols that impact sales & profitability.
• Demonstrated leadership and ability to work cross-functionally, cross-culturally and build strong relationships and partnerships.
• Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization.
• Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word).
• Flexibility to travel and visit Franchise Partner(s) and store(s); ability to travel up to 40% of the time.
• Demonstrates business acumen with strong strategic and analytical skills.

GROW WITH US!

We’re pretty proud to say that everything we do starts with our people – whether it’s in-store or at the head office. From sales associates and store leadership; dedicated in-house apparel and design teams; marketing, brand, and digital experts; stylists, photographers, and graphic designers; all the way to store concept and operations. We do it all. Ardene is truly a creative hub that is second to none.

Be part of a fun, dynamic and energetic team! Join our team and begin your career at one of North America’s top retail chains!