Import Coordinator

Location: Laval, QC, Canada


Location Details: Head Office

PostalCode: H7X 4G8

Category: Corporate

Requisition Number: 15645-IMPC-07-10-24

Date Opened: July 10, 2024

Number of Openings: 1

Job Type: Permanent

Pay Class: Full Time

Education: High School Diploma or equivalent

Career Level: Entry Level

Who We Are:


Hey, we're Ardene!

We're the ultimate destination in North America and beyond for head-to-toe apparel, footwear, and accessories - all at the best prices. In 1982, we started as an accessories and jewelry retailer. Today, we're on a whole new level, with 250+ stores in Canada, the USA and internationally – not to mention and our app!

We believe that fashion shouldn’t be exclusive or intimidating – it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail, as we focus more than ever before on customer experience and sustainable practices.

We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health, diversity & inclusion, engagement and recognition. This includes our many mindfulness programs too, so our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives.

Want to learn more about Life at Ardene? Check out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.



As an Import Coordinator, you will support the Logistics team. The responsibilities include, but are not limited to:

Update transit reports

  • Update transit reports for all ongoing shipments, including the delivery order (DO) and estimated time of arrival (ETA).
  • Updating transit reports for PA (validating payment info; search).
  • Requesting freight surrender to suppliers as needed and notify the forwarder once received.

Trello Board

  • Monitor the Trello board 2023 for any new requests for shipping documents and communicate the necessary information to the relevant party.
  • Keep Trello boards for Deliveries and In-Transit updated with the latest information on all shipments.
  • Prepare releases of shipments are on Trello board.


  • Communicate with forwarders to arrange deliveries and pickups of empty containers.
  • Filing out proof of delivery (POD) and RNS forms and save them in shared folder, following up on any missing documents.
  • Request approval for incoming truck (LTL) deliveries from buyers and keeping track of ETA.
  • Communicating via email with relevant parties about upcoming deliveries (FCL and LCL) and provide regular updates on shipment progress.

Brokerage Clearance:

  • Sending shipping documents when necessary or requested by brokers, ensuring that all required documents are included.

DC Daily Tasks:

  • Keep team updated on all containers and cartons that have been received.
  • Preparing for delivery list (FCL) with the releases included (Load #).
  • Providing daily container list with Load #.


  • At least 1 years of relevant experience
  • High school diploma or higher
  • Excellent typing and data entry skills
  • Good working knowledge of Outlook and Excel
  • Excellent verbal and written communication in English & French
  • Attention to detail


We’re pretty proud to say that everything we do starts with our people – whether it’s in-store or at the head office. From sales associates and store leadership; dedicated in-house apparel and design teams; marketing, brand, and digital experts; stylists, photographers, and graphic designers; all the way to store concept and operations. We do it all. Ardene is truly a creative hub that is second to none.

Be part of a fun, dynamic and energetic team! Join our team and begin your career at one of North America’s top retail chains!

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.


© 2022 - Ardene Holdings Inc.