Supervisor

Hey, we're Ardene!

We're the ultimate destination in North America and beyond for head-to-toe apparel, footwear, and accessories - all at the best prices. In 1982, we started as an accessories and jewelry retailer. Today, we're on a whole new level, with 250+ stores in Canada, the USA and internationally – not to mention ardene.com and our app!

We believe that fashion shouldn’t be exclusive or intimidating – it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail, as we focus more than ever before on customer experience and sustainable practices.

We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health, diversity & inclusion, engagement and recognition. This includes our many mindfulness programs too, so our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives.

Want to learn more about Life at Ardene? Check out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.

https://ardenecorporate.com/life-at-ardene

THIS COULD BE YOU!

Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail – we want to hear from you.

The Role:

The District Supervisor is responsible for overseeing several stores within the Ardene chain. The District Supervisor’s responsibilities include managing sales and operations in order to achieve financial targets, overseeing merchandise and marketing placement, motivating, coaching and training staff, handling personnel issues and loss prevention.

The District Supervisor is also responsible for ensuring the highest level of customer service throughout the stores. The District Supervisor is a role model and leader and must have the ability to solve problems, make informed decisions and manage the in-store talent effectively in order to achieve the best results.

Responsibilities include:

• Achieving budgeted sales targets per store;
• Retaining and attracting talent by motivating the team, monitoring their overall performance and actively sourcing new talent;
• Using the employee manual, conducting orientation and trainings as well as coaching the management staff on effective ways to maximize sales and on the execution of daily tasks;
• Observing and assessing talent to build succession planning;
• Ensuring company policies and procedures are adhered to as directed per head office and the employee manual;
• Complying with policy and regulations as per the company’s employee manual with regards to integrity and loss prevention.
• Ensuring a good flow of communication with all departments with Head Office;
• Overseeing merchandise and marketing placement and displays;
• Coordinating new store openings and/ or closing of existing locations;
• Solving problems that affect the stores service, efficiency, and productivity;
• Ensuring that physical facilities comply with safety and environmental codes and ordinances in each store;
• Physical ability to stand for extended periods, climb a ladder, move and handle fixtures and boxes of merchandise (weighing up to 30 pounds) which entails lifting, and general in-store maintenance (such as changing light bulbs);
• Any other tasks as assigned by the Regional Director.

Qualifications:

• 3-5 years of prior Supervisory experience, preferably in a retail environment;
• Post secondary degree or certification in business administration or related field;
• Experience with training and developing work force, building relationships and managing talent;
• Experience with merchandising and successfully managing store operations;
• Excellent communication and interpersonal skills;
• Excellent customer service abilities;
• Excellent time management and organizational skills.

Physical Requirements :

• Ability to stand for extended periods and climb a ladder;
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements: 

• Days, evenings and weekends.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company

What's in it for you?

✓ Group insurance

✓ Bonus possibilities

✓ Dynamic and friendly work environment

✓ Employee discount

✓ Upgraded eligibility for Ardene Rewards

✓ Birthday paid off & Wellness days

✓ Wellness initiatives

✓ Cool contests

✓ Opportunities for growth

At Ardene, you’re more than an employee – you’re part of a fun, dynamic and energetic family.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other or any other characteristic protected by applicable laws. Selection decisions are solely based on job-related factors.