Business Analyst

Location: Montreal, QC, Canada


Location Details: Head Office

PostalCode: H4S 1W8

Category: Corporate

Requisition Number: 7791-BA-07-28-2022

Date Opened: August 8, 2022

Number of Openings: 1

Job Type: Permanent

Pay Class: Full Time

Education: Bachelor's Degree

Career Level: Experienced

Who We Are:

Hey, we're Ardene!

We're the ultimate destination in North America and beyond for head-to-toe apparel, footwear, and accessories - all at the best prices. In 1982, we started as an accessories and jewelry retailer. Today, we're on a whole new level, with 300+ stores in Canada, the USA and internationally – not to mention and our app!

We believe that fashion shouldn’t be exclusive or intimidating – it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail, as we focus more than ever before on customer experience and sustainable practices.

We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health, diversity & inclusion, engagement and recognition. This includes our many mindfulness programs too, so our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives.

Want to learn more about Life at Ardene? Check out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.



You are smart, energetic and team-oriented. Recognized for your organizational skills, you focus on results and own what you do every step of the way.

The Business Analyst’s main responsibilities include, but are not limited to:

  • Act as a liaison between the business sector and the IT team and/or external suppliers to ensure that needs are well understood and deliverables meet expectations;
  • Managing day-to-day activities for the project team.
  • Identify, define, analyze and document business needs and rules with representatives from the business sector;
  • Understand the business context and the impact of changes on the organization's processes;
  • Document, model and map out the processes targeted by the changes;
  • Participate in the definition of the testing strategy and validate the user test plan in collaboration with clients;
  • Ensure all parts of an assigned project are processed, organized, and progressing according to predetermined timelines and deliverable dates
  • Report project outcomes and/or risks to the appropriate management channels as needed—escalating issues as necessary based on project work plans
  • Deepen partnerships with outside resources—including third-party vendors and researchers


  • Minimum of 3 years of experience in Business Analytics and/or Project Management in Retail/Logistics;
  • As a Business Analyst, participated in several medium to large scale projects;
  • In-depth knowledge of one or more IT solutions related to omnichannel and logistics solutions;
  • Have an understanding of project methodology;
  • Have participated in major IT projects with multidisciplinary teams;
  • Have an ease in understanding and translating business needs at both the process and technical levels;
  • Excellent communication and writing skills;
  • Solid organizational skills, service-oriented, attention to detail, and quality-oriented;
  • Ability to work under pressure and manage multiple priorities;
  • Ability to easily adapt to change;
  • Fluent in French and English (spoken and written);


We’re pretty proud to say that everything we do starts with our people – whether it’s in-store or at the head office. From sales associates and store leadership; dedicated in-house apparel and design teams; marketing, brand, and digital experts; stylists, photographers, and graphic designers; all the way to store concept and operations. We do it all. Ardene is truly a creative hub that is second to none.

Be part of a fun, dynamic and energetic team! Join our team and begin your career at one of North America’s top retail chains!

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.